iShore believes " Enhanced customer service is the success mantra for all expanding businesses "
iShore is a leading service provider that offers cost-effective BPO solutions to businesses. The company has expert professionals who have operational excellence, process skills, and domain expertise to offer highly proficient services.
iShore industrial experience enables us to deliver best-in-class inbound call centre service during customer support interactions. Our call-handling agents always aim for high customer satisfaction levels, thereby using their skillset aptly to maintain the balance between AHT (average handle time) and FCR (first call resolution).
With lead generation and sales-focused services, iShore outbound call center software helps with customer satisfaction and thus client retention. With our market research capability, your business captures prime bottom line-boosting opportunities to promote sustained, steady growth.