Microsoft Dynamics 365 Commerce

Overview

Dynamics 365 Commerce Overview

Deliver a highly engaging and reliable experience to your customers with omnichannel efficiency. Allow your customers to enjoy cross channel experience wherein they can buy from anywhere using any device with no time restrictions. With Dynamics 365 Commerce, enterprises can gain customer loyalty and ensure long-lasting relationships with their customers.

User Experience

Boost your end-user experience with a highly integrated and advanced POS system, e-commerce storefront, and more to centralize data and processes from sales to inventory to order fulfillment, etc.

Back Office

Accelerate your back-office practices from effective supply chain to improved finance management, and efficient human resource practices to customer fulfillment by implementing Dynamics 365 Commerce.

E-commerce Platform

Seamlessly manage your content part, e-commerce storefront, digital assets, etc. with the help of a highly configured e-commerce system integrated with your existing system to drive profitable results.

Commerce Surround Services

Secure and prevent your data from unauthorized access with the help of Dynamics 365 Fraud protection. Take advantage of real-time customer insights to roll out a centralized approach.

Dynamics 365 Commerce

Engage across traditional and emerging channels

Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.

Build loyalty and exceed expectations

See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.

Get everything to build and run digital commerce

Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.

Enable AI-driven intelligent commerce

Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.

Modernize retail store and streamline operations

Create personalized and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.

Deliver unified commerce at scale

Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.