Microsoft Dynamics 365
Commerce

A cloud solution that connects sales, services, finance, and operations teams to help them adapt faster and deliver results.

Dynamics 365 Commerce

Engage across traditional and emerging channels

Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.

Build loyalty and exceed expectations

See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.

Get everything to build and run digital commerce

Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.

Enable AI-driven intelligent commerce

Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.

Modernize retail store and streamline operations

Create personalized and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.

Deliver unified commerce at scale

Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.