Welcome to Offshore Customer Service & Support Staffing Solution!

At iShore, we recognize the significance of outstanding customer service in the success and growth of your business. We provide top-tier customer service professionals who can help you build and maintain strong customer relationships, ensuring a positive experience for your clientele.

Our Customer Service & Support Specialist:

  • Customer Service Representative

    Interacts with customers to address inquiries, resolve issues, and ensure satisfaction.

  • Technical Support Specialist

    Assists customers with technical issues, troubleshooting software and hardware problems, and providing guidance on technology usage.

  • Live Chat Support Agent

    Provides real-time assistance to customers via chat, answering questions, addressing concerns, and guiding them through processes.

  • Billing Support Representative

    Assists customers with billing-related inquiries, resolves billing disputes, and ensures accurate invoicing.

  • Customer Experience Specialist

    Focuses on enhancing the overall customer experience, collecting feedback, and implementing improvements to meet customer needs and expectations.

  • Escalation Manager

    Manages escalated customer issues, ensures timely resolution, and implements measures to prevent future escalations.

  • Remote Support Technician

    Provides remote technical support to customers, troubleshooting software and hardware issues, and guiding them through solutions.

  • Systems AnaSocial Media Customer Service Specialistlyst

    Monitors social media channels, responds to customer inquiries, and resolves issues in a timely and professional manner.

  • Quality Assurance Analyst

    Monitors customer interactions, evaluates service quality, and provides feedback and coaching to improve performance.

  • Customer Success Manager

    Builds and maintains relationships with customers, ensuring their success with your products or services and driving customer retention and loyalty.

Hire Offshore Call Center Staff

Enquiry Form

Schedule a Meeting

We believe that a personal conversation would be the best way to explore how our offerings can align with your specific needs and goals.

Book Now

Request a Quote

Request a quote from our team of experts and discover how our tailored solutions & Services can drive growth and success for your organization.

Request A Quote

Why Choose Us?


Our customer service professionals possess extensive experience and expertise in delivering exceptional service across various industries, ensuring the highest level of satisfaction for your customers.

Cost-Effective Solutions

We offer competitive pricing options tailored to your budget, providing you with high-quality services without breaking the bank.


Whether you need a part-time representative or a full-scale support team, we can customize our services to meet your business needs and growth trajectory.


Our professionals are dedicated and reliable, providing consistent and high-quality service that you can count on.